Cannot Hear Sound Until Mic/Webcam is Enabled on IOS Devices

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Overview

Attendees using iOS devices (iPhone and iPad) cannot hear sounds. This can happen both in Chrome and Safari, with built-in speakers and headphones.

 

Information

This is a known issue that our team is working to resolve. As a workaround, you can:

  • Enable the Microphone/ Webcam in browser after joining the session
  • Turn the Microphone on and then off again

A reminder of the Icons color in the session would help to understand the current state:

mceclip0.png

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