Dashboard Panel: Total Kick-Outs

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The Total Kick-Outs panel displays the number of Attendees kicked out of all Sessions (matching the specified filters).

 

What type of Kick-Outs are being tracked? Does this include delays?

  • Total Kick-Outs tracks the following actions:
    • Attendees who are manually kicked out by the Host
    • Attendees who failed to respond to a Room Check
    • Attendees who time-out due to leaving the session up and being inactive

Note: This does not include bandwidth related drops due to network interruptions or poor connections.

Use Case Scenario

You need to know the total number of Students/Attendees "Kicked Out" for a particular class (like "Conversational French"), over a certain date range.

  • You would use the Dashboard filters to choose this specific "Session Name".

Session_Name.jpg

  • Specify the date range in the Date filter (like "Last 7 days").
  • Then, the Total Kick-Outs panel will show the total number of kick-outs, for the specified session, during the specified time period.

Note: Most kick-outs are due to attendee inactivity. They either failed to interact with the session over an extended period of time or they failed to respond to a Room Check.

Related Article: How to Use The Engagement Analytics Dashboard

 

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