February 4, 2019
This Jigsaw Interactive application update has been applied to the administration setup.
Engagement Analytics Dashboard: We are excited to share the "Dashboard" which is available as an add-on feature for Company Administrators and Hosts. This new tool allows you to measure engagement in any Jigsaw session while providing powerful actionable analytics. View your analytics in multiple formats and export to spreadsheets for a more detailed data view. Empower your facilitators to measure, optimize and improve their training and classroom effectiveness for your organization.
Invitation List: We corrected the "Oops" error message when removing an invitee from a session invitation list. If the invitee being removed actually attended the session and used the session recording tool while in the session, the recording will default to the session Host.
DASHBOARD FOR THE COMPANY ADMINISTRATOR
In order to use this tool, please contact your Account Manager and they will assist you in getting started. Once this add-on has been enabled for your organization, the Company Administrator has the ability to view session analytics for all Hosts within their organization as well as enable Dashboard access for Hosts.
To learn more about these tools feel free to visit our 24/7 online Knowledge Base section "Dashboard".
Viewing Analytics
From the Home page, the Dashboard button is available to the Company Admin.
And, a wealth of information awaits you...
Adding Dashboard Access for Hosts
Company Admin will go to the Manage Account button.
Go to the Licenses tab and place a check in the Dashboard Access column for the Host you wish to give access.
The next time that the Host logs in to Jigsaw Interactive, they will see the Dashboard button available to them.
Click HERE to learn more on using the Engagement Analytics Dashboard.
