J5 - How to Install the Jigsaw App

The Jigsaw App is used when Screen Sharing, but specifically if you want to use the following features:

  • Remote Access
  • Copy & Paste to the Whiteboard
  • Insert Screenshot to the Whiteboard

The following will show you how to install the Jigsaw App from within a session using a:

 You can also install the app prior to attending a session.

 


How to Install the Jigsaw App from within the Session (Windows)

1. Choose Screen Sharing.

SelectScreenSharing.png

 

2. Click on the white SS_button.png Start Sharing button.

Start_Sharing.png

 

3. Click Add Now and wait for download to complete.

AddNow.png

 

4. Locate downloaded file.

DownloadComplete2.jpg

 

5. Click jigsawapp.exe located at the bottom of the window or Double click jigsawapp.exe in the Downloads folder.

appinJigsawwindow.jpg

appinfolder.jpg

 

6. Click Install.

Install.png

 

7. Wait until progress bar is complete.

InstallProcess.png

 

8. Click Close and return back to the session.

InstallCompleted.png

 

9. Return to the Download Complete message and click Ok.

DownloadComplete.jpg

 

10. Click on the white SS_button.png Start Sharing button.

Start_Sharing.png

 

11. Check the box to always open

step4.jpg

 

12. Choose Desktops or Applications and then the Share button to begin sharing.

step5.jpg

 

13. Pane 2 will then display a message that you are screen sharing.

step7.jpg

 

 


How to Install the Jigsaw App from within the Session (Mac)

1. Choose Screen Sharing.

SelectScreenSharing.png

 

2. Click on the white SS_button.png Start Sharing button.

ScreenSharingWelcome.png

 

3. The Screen Share loading message will appear.

ScreenSharingLoading.png

 

4. The Jigsaw App Alert message will appear. Click Add Now and wait for download to complete.

AppAlert.png

 

5. Once the download is complete, locate downloaded file. Run the downloaded file from your browser downloads by clicking the file name (jigsawapp.dmg).

DownloadComplete.png

 

6. The Opening install process will begin.  Click Continue.

Install1.png

 

7. You may see a security message. Select Open.

securitymessage.png

 

8. Continue with the Installation by selecting where to install the app.  Then click Continue.

Install2.png

 

9. The install process will confirm your install location with the space needed.  Click Install if no changes need to be made.

Install3.png

 

10. A progress bar will appear.

 

 

11. Click Close to close the App Window.

Install4.png

 

11. Click on the white SS_button.png Start Sharing button.

ScreenSharingWelcome.png

 

12. Check Always open these types of links in the associated app. Then click OpenJigsawApp.app.

AlwaysOpen.png

 

13. Choose Desktops or Applications and then the Share button to begin sharing.

SelectSharingScreen.png

 

 


Installing the Jigsaw App from the Test My Computer screen

These steps will show you how to access the Jigsaw App from the Test My Computer screen.

1.  Go to Test My Computer at https://app.jigsawinteractive.com/Conference/TestMyComputer or login to Jigsaw Interactive using your username and password.

  • If logging in, go to your profile and select Test My Computer.

Profile.png

 

2. From the Test My Computer screen, select the install option for your OS (Mac/Windows).

TestMyComputer.png

 

3. Follow the steps for Mac or Windows.

 

 

 

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