The Jigsaw App is used when Screen Sharing, but specifically if you want to use the following features:
- Remote Access
- Copy & Paste to the Whiteboard
- Insert Screenshot to the Whiteboard
The following will show you how to install the Jigsaw App from within a session using a:
You can also install the app prior to attending a session.
How to Install the Jigsaw App from within the Session (Windows)
1. Choose Screen Sharing.
2. Click on the white 
Start Sharing button.
3. Click Add Now and wait for download to complete.
4. Locate downloaded file.
5. Click jigsawapp.exe located at the bottom of the window or Double click jigsawapp.exe in the Downloads folder.
6. Click Install.
7. Wait until progress bar is complete.
8. Click Close and return back to the session.
9. Return to the Download Complete message and click Ok.
10. Click on the white Start Sharing button.
11. Check the box to always open
12. Choose Desktops or Applications and then the Share button to begin sharing.
13. Pane 2 will then display a message that you are screen sharing.
How to Install the Jigsaw App from within the Session (Mac)
1. Choose Screen Sharing.
2. Click on the white Start Sharing button.
3. The Screen Share loading message will appear.
4. The Jigsaw App Alert message will appear. Click Add Now and wait for download to complete.
5. Once the download is complete, locate downloaded file. Run the downloaded file from your browser downloads by clicking the file name (jigsawapp.dmg).
6. The Opening install process will begin. Click Continue.
7. You may see a security message. Select Open.
8. Continue with the Installation by selecting where to install the app. Then click Continue.
9. The install process will confirm your install location with the space needed. Click Install if no changes need to be made.
10. A progress bar will appear.
11. Click Close to close the App Window.
11. Click on the white Start Sharing button.
12. Check Always open these types of links in the associated app. Then click OpenJigsawApp.app.
13. Choose Desktops or Applications and then the Share button to begin sharing.
Installing the Jigsaw App from the Test My Computer screen
These steps will show you how to access the Jigsaw App from the Test My Computer screen.
1. Go to Test My Computer at https://app.jigsawinteractive.com/Conference/TestMyComputer or login to Jigsaw Interactive using your username and password.
- If logging in, go to your profile and select Test My Computer.
2. From the Test My Computer screen, select the install option for your OS (Mac/Windows).
3. Follow the steps for Mac or Windows.