RELEASE NOTES: NOVEMBER 2018

Version 4.9.851

  • Dashboards (Beta version 2)
    • New filtering options by "Break-Out Room Name" and "Role"
    • Applied data corrections to how the "Sessions Per Day", "Attendees Per Day" and "Minutes Per Day" were reporting
    • Modified the "Session List" for an easier view of a basic "Session List"
    • Added a drill-down to view operating systems, "O/S Details"
    • Added a table that shows Participant/Attendees by session along with their operating system detail information
    • Added a drill-down to view browser information, " Browser Details"
    • Added a table that shows Participant/Attendees by session along with their browser detail information
    • Added an asset drill-down by "Names of Assets" used in a session
    • Added "Asset Type" filter
    • Added a drill-down for delays encountered while in a session
  • Presentations - Added Notation View and Slide View which allow access for the Host and Co-Presenter to see notes on a presentation as well as thumbnails of the slides within it.
  • Documents - Added Slide View which allows the Host and Co-Presenter to see the thumbnails of the pages within the file.
  • Breakout Room Audio - Added ability to customize the computer audio when creating a breakout room. Host or Co-Presenter can set Push-to-Talk as "on" or "off". If set to "off", when an attendee is moved into a breakout room, their microphone is opened (solid gray), in other words, they have a "hot mic" when moved into the breakout room.
  • Email ID - Jigsaw recognizes .academy domain and three part addresses.

    Examples: trainer@myschool.academy and m.d.trainer@jigsawinteractive.com

  • Text Chat - Recognizes < > signs.
  • Feedback Emoticons - Emoticons are visible when pane 2 and presentation are maximized.
  • Test Computer - The web cam light has been corrected when using Internet Explorer.

 



DASHBOARDS (Beta Version 2)

NEW FILTER OPTIONS

Added the ability to Filter the usage data by "Break-Out Room Name" and by "Role" (Host, Presenter, Moderator, Attendee).

These new filters can be applied without regard to the other filters, meaning you can filter by "Role" without first filtering by "Host" or "Session". 
These filters only affect the "feature usage" sections (pie charts) at the top of the Dashboard because it doesn't make sense to apply them to the graphs/table at the bottom.

DATA CORRECTIONS

Corrections have been applied to the data/numbers in the graphs showing "Sessions Per Day", "Attendees Per Day", and "Minutes Per Day". 

 

Session List

Modifications have been applied to the "Session List" table. As a result, viewing a basic list as well is easier and less congested.

 

O/S USED DRILL-DOWN

Added a full drill-down dashboard for "O/S Details" that shows all of the details about which Operating Systems are being used.

This drill-down can be accessed by hovering over the "I" (information) icon, then choosing the "View O/S Details" link.

 

Clicking the link will open a new tab showing the new "O/S Detail Usage" dashboard. Note that any filters applied to the main dashboard will be inherited by this one. 

However, additional/different filters (and even a different date range) can be applied on this dashboard. For example, to see only "Windows" info, select "Windows" from the "O/S" filter.

Note that this dashboard shows the very detailed versions of each Device and/or O/S that was used. 
The graph itself shows the numbers on a daily basis, and the totals can be seen in the Legend.

 

Included is a Table at the bottom of this dashboard that shows the Participant/Attendees for each Session along with their O/S detail information.

BROWSERS USED DRILL-DOWN

Added a full drill-down dashboard for "Browser Details" that shows all of the details about which browsers are being used.

This drill-down can be accessed by hovering over the "I" (information) icon, then choosing the "View O/S Details" link.

 

Clicking the link will open a new tab showing the new "Browser Details" dashboard. Note that any filters applied to the main dashboard will be inherited by this one. 


However, additional/different filters (and even a different date range) can be applied on this dashboard. For example, to see only Chrome versions, select "Chrome" from the "Browser" filter.


Note that this dashboard shows the very detailed versions of each Browser that was used. 
The graph itself shows the numbers on a daily basis, and the totals can be seen in the Legend.


Note that this dashboard shows the very detailed versions of each Browser that was used. 
The graph itself shows the numbers on a daily basis, and the totals can be seen in the Legend.

 

Included is a Table at the bottom of this dashboard that shows the Participant/Attendees for each Session along with their browser detail information.

SESSION ASSETS USED DRILL-DOWN

This new drill-down adds a way to see an actual list of the Assets that were used for the tools used in the session.

 

From the main dashboard, in any of the top 4 panels, hover over the "i" (information) icon, then click on the link that appears.

This will take you to the new drill-down dashboard. It shows all of the typical Session information, as well as the Attendee who interacted with the Asset, the Type of Asset, and the "Name" of the Asset.

An additional filter on "Asset Type", so users can filter for particular Asset Types. Of course, all of the other filters and the time range available on this drill-down as well. 

 

TOTAL ATTENDEES WITH DELAYS DRILL-DOWN

Added a drill-down to show the details of delays encountered while in sessions. 

You can see the new drill-down by bringing up the main Dashboard, then hover over the "i" (information) icon (on any one of the 4 delay-related panels), then click the Link…

 

This will bring up the new drill-down dashboard for Delay Details.

Criteria

  • Shows up to 1 to 30 days
  • 1,000 ms (1 second) or greater

Note: The "Delay Details" table is a technical documentation. Listed below are a few details about the data listed.

 

1. The grid shows one row for each delay experienced by a person in a session (of at least one second). So, if a person experienced 20 delays of at least one second in a session, there will be 20 rows for that same person/session. 

2. Jigsaw Interactive application tracks delays from both the "Server side" and the "Client/Device side". Usually, the Server will be quicker to pickup on any delay going on, but if the delay is being cause by something specific on the Client side (like the device CPU is overloaded), we can also report the delay from the Client/Device side.

3. Column Information

 

  • Host Name
  • Session Name
  • Session Date/Time
  • # Minutes (Entire Session)
  • # People (Entire Session)
  • Attendee Name
  • Host? (Is the attendee the Host? 1 = yes and 2 = no)
  • Delay (If Server Side) This is the length of delay, in seconds, encountered.
  • Device Ping (If Device/Client Side) This is the ping rate at the time of the delay.
  • FPS (If Device/Client Side) This is the number of (frames per second) the user's device was capable of handling at the time of the delay. Standard = 25 FPS. Anything less than 25 shows a delay.
  • # Device Delays (1) - (If Device/Client Side) This is the number of device delays that were noted using our primary method.
  • # Device Delays (2) - (If Device/Client Side) This is the number of device delays that were noted using our secondary method.
  • # Client Con Delays (1) - (If Device/Client Side) This is the number of connectivity delays that were noted using our primary method.
  • # Client Con Delays (2) - (If Device/Client Side) This is the number of connectivity delays that were noted using our secondary method.
  • IP Address - Attendee's IP address
  • Device Type
  • O/S (Operating System)
  • Browser
  • Browser Version
  • Max Delay - the Maximum Delay, in seconds, noted from the server side
  • Avg. FPS - the Average FPS that was noted from the client/device side
  • Total Delays - the total number of delays noted from the server side

*Note - the columns shown above in RED are the unique pieces of information for a "single delay" (each row is a "single delay").

*Note - the columns shown above in BLUE are for the overall Session/Attendee

*Note - the columns shown above in BLACK are informational and are just repeated for each row for the Session/Attendee

 


 

PRESENTATIONS

If your file has notes added, click the Notation View icon to see the notes.

 

The notes are visible in the bottom of pane 2

 

To "unpin" the notes from pane 2 to a new window, click the "Unpin" icon.

 

 

The Jigsaw - Presentation Notes window is opened, and you can move it anywhere on your desktop.

 

 

To view thumbnails of the slides in the file, click the Slide View icon.

 

The Host or Co-Presenter may change pages by clicking on the thumbnail of the slide.

The page selected will be bordered with a red box as well as shown in the bottom toolbar.

You can still move pages by using "back" and "forward" icons or directly entering the page number.

To "unpin" the slides from pane 2 to a new window, click the "Unpin" icon which is located in the top right corner of the slides.

 

When "unpinned" the Jigsaw - Slide Selector window is opened, and it may be moved anywhere on your desktop. Clicking on the slide will change the page in the session.

 


DOCUMENTS

Slide View is supported and can be turned on by clicking the Slide View icon.

The Host or Co-Presenter may change pages by clicking on the thumbnail of the slide.

The page selected will be bordered with a red box as well as shown in the bottom toolbar.

You can still move pages by using "back" and "forward" icons or directly entering the page number.

To "unpin" the slides from pane 2 to a new window, click the "Unpin" icon which is located in the top right corner of the slides.

 

When "unpinned" the Jigsaw - Slide Selector window is opened, and it may be moved anywhere on your desktop. Clicking on the slide will change the page in the session.

 


BREAKOUT ROOM AUDIO SETTING

We have added the ability for the Host or Co-Presenter to adjust computer audio during the setup of a breakout room.

 

For example, if you want the breakout room attendees to have an open microphone, then set Push to Talk as "off".

 

When attendees are moved into the breakout room, their microphones are "opened" or solid gray. As result, the Push-to-Talk button is no longer visible in the breakout room.

 

When the attendee returns to the Main Room, the state of their microphone will default to the previous state prior to moving into the breakout room.

 

 

 

 

 

 

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