How to Edit Your Profile

Step 1: Go to

Step 2: Choose, Host or Join.


Step 3: Choose, Edit Profile.


Step 4: Update personal profile information.


Email Address:   Email is used for all session invitations.  

Minimum of six characters with any combination of Valid characters: A-Z, a-z, 0-9, ".","-".

First Name:     Required
Last Name:    Required
Country:    Required
State/Region:    Required
City:       Required
Time Zone:      Required


Note: Critical elements are required to ensure accuracy of your session. They are country, state/region, city and time zone, This information places you on the map and ensures the correct time of your session is reflected based on your time zone. We will never share this information with anyone or use it to send you unsolicited mail.



Online Password Reset: Security Questions / Answers

The online password reset allows existing Jigsaw users the ability to add security questions to their profile so that they can reset their password online. 

Once you have logged into your Jigsaw account, edit your profile, and then choose the option to "Use Security Questions / Answer to set your password online".

Select the question to use.



Then enter your answer. By default all answers are hidden.

To show the answers click the "eye" icon.

Once three questions and answers have been selected and answered, you can use the online password reset option should you need to reset your password in the future. 

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