How to Install Browser Extensions and the Jigsaw App from Test Page

The Test Your Computer page is the first "go to" page for getting started in Jigsaw. From here, you can easily identify if you're browser and computer settings are properly configured for joining and participating in a Jigsaw session.

In order to Screen Share or use the Insert Screenshot tool located on the Whiteboard, you will want to install the Jigsaw Desktop Sharing extension for your browser and the Jigsaw App.

These extensions are currently supported in Chrome and Firefox. So, if these Jigsaw tools are important to you, please join the session using Chrome or Firefox.

 


INSTALLING JIGSAW DESKTOP SHARING EXTENSION

* IN CHROME

Click on the Test Your Computer to open the “Browser Plugins” install page.

Click on “Install Now” found next to “Jigsaw Desktop Sharing Extension”.

 

Click on “Add extension” button.

Confirmation that the extension has been added is received.

Verify there is a green check mark and version info (2.0.1 or greater) next to “Jigsaw Desktop Sharing Extension”. Installation complete.

 

UNINSTALLING JIGSAW DESKTOP SHARING EXTENSION

* IN CHROME

Go to Customize and Controls menu>>More Tools>>Extensions

 Click on the trash icon to remove the extension.

 


INSTALLING JIGSAW DESKTOP SHARING EXTENSION

* IN FIREFOX

Click on the Test Your Computer link to open the “Browser Plugins” install page.

Click on “Install Now” found next to “Jigsaw Desktop Sharing Extension”.

 

   Click “Allow”.

Click “Add”.

 Click “OK”.

Click “Reload”.

Verify there is a green check mark and version info (2.0.1 or greater) next to “Jigsaw Desktop Sharing Extension”.

Installation complete.

 

UNINSTALLING JIGSAW DESKTOP SHARING EXTENSION

* IN FIREFOX

Go to Menu>>Add-ons.

 

Click on “Extensions”.

Click on “Remove” .

 

 


INSTALLING THE JIGSAW APP

* USING macOS

Click on “Install Now” next to Jigsaw App.

On the bottom left corner of the screen, you will see “jigsawapp.dmg” file downloaded.

Click on the .dmg file.

The file will begin to open.

 

Double-click on the Jigsaw app icon.

Click “Open”.

Click “Continue”

Installation in process. Please wait until progress bar is complete.

Click “Done”.

Verify the “Jigsaw App” shows a green check mark and OK.

Installation complete.

 

UNINSTALLING JIGSAW APP

* USING macOS

From the “Go” menu navigate to “Go to Folder” or hit Command+Shift+G

 

Type the following “~/Library/Application Support/Virtual Learning/Uninstall and Click on “Go”.

 

 

Double-click on  “Uninstall”.

 

 

 Click Uninstall.

 

Click “Done”

 

 


 

INSTALLING THE JIGSAW APP

* USING WINDOWS

Click on “Install Now” next to Jigsaw App.

Check your browser downloads, in bottom left corner or top menu bar and you will see “jigsawapp.exe” file downloaded.

  

Click on the .exe file and then click “Run”

 

Click “Next”.

Install process will begin. Monitor progress bar until completed.

Jigsaw App is successfully installed. Click on “Finish” to exit.

Click  on Test My Computer and verify the “Jigsaw App” shows a green check mark and OK.

Installation complete.

 

UNINSTALLING JIGSAW APP

* USING WINDOWS

Go to   >> Control Panel >>Programs and  Features.

Under Name, find program name “Jigsaw App”.

 Highlight  the name “Jigsaw App” and Choose, “Uninstall”.

Click on “Uninstall” button.

 

Click Finish.

Jigsaw App will be removed from program list and PC.

Uninstall completed.

 

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